Deutsche Post DHL Global Business Services Senior Expert “Project Manager for Digital Business Process Design” in the Digitalization@GBS program (non-managerial, non-pay-scale employee) Brief description of Digitalization@GBS: The Digitalization@GBS program is a large-scale digital transformation program that aims at greatly improving Deutsche Post DHL GBS’ services focusing on both enriching customer experience and reducing operating costs.
In doing so, you will ensure that every digital and personal touchpoint inspires enthusiasm while continuously increasing the profitability of our e-commerce business.You will lead and develop your team of QA managers, customer journey experts, credit managers and business analysts, both professionally and disciplinarily. In doing so, you will embody our leadership principles: Create Clarity, Unleash Energy, Passion for People and Deliver Results.
. • Continuously enhancing training content based on participant input and evolving technical requirements • Supporting the onboarding of new trainers and leading train-the-trainer programs • Collaborating cross-functionally with internal departments, subject matter experts, and external partners • Staying up to date with industry trends and innovations in wind turbine technologies • Diagnosing and resolving technical issues in training equipment • Acting as a Subject Matter Expert (SME) in training development projects when required Your Profile: • Completed vocational training in electrical engineering or a related field • Additional qualifications (e.g., master craftsman, engineer) in mechanics, mechatronics, electrical engineering, or IT are a plus • Several years of hands-on experience in a technical environment, ideally in wind energy or plant engineering • Familiarity with frequency converters, fieldbus systems, and SCADA-IT systems is desirable • Proficiency in English is required; German language skills are an advantage • Strong ability to communicate complex technical concepts clearly and effectively • Excellent presentation and interpersonal skills, with confidence in front of groups • Flexibility and adaptability in a dynamic, international work environment YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
. • Continuously enhancing training content based on participant input and evolving technical requirements • Supporting the onboarding of new trainers and leading train-the-trainer programs • Collaborating cross-functionally with internal departments, subject matter experts, and external partners • Staying up to date with industry trends and innovations in wind turbine technologies • Diagnosing and resolving technical issues in training equipment • Acting as a Subject Matter Expert (SME) in training development projects when required Your Profile: • Completed vocational training in electrical engineering or a related field • Additional qualifications (e.g., master craftsman, engineer) in mechanics, mechatronics, electrical engineering, or IT are a plus • Several years of hands-on experience in a technical environment, ideally in wind energy or plant engineering • Familiarity with frequency converters, fieldbus systems, and SCADA-IT systems is desirable • Proficiency in English is required; German language skills are an advantage • Strong ability to communicate complex technical concepts clearly and effectively • Excellent presentation and interpersonal skills, with confidence in front of groups • Flexibility and adaptability in a dynamic, international work environment YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.